Privacy Policy
Last updated: [01/20/2026]
1. Introduction
At Fistivo, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or place an order.
By using our website, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of personal information:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Order and payment details (excluding full payment card numbers)
- IP address and browser information
This information is collected when you place an order, contact customer support, or browse our website.
3. How We Use Your Information
Your information is used strictly for business and operational purposes, including:
- Processing and fulfilling orders
- Communicating order updates and confirmations
- Providing customer support
- Preventing fraud and unauthorized transactions
- Improving website performance and user experience
We do not use personal information for unsolicited marketing without your consent.
4. Payment Information
Payment transactions are processed through secure third-party payment providers. Fistivo does not store or have access to full credit or debit card numbers.
Payment providers handle data according to their own privacy and security standards.
5. Information Sharing
We do not sell, rent, or trade your personal information.
Your data may be shared only with trusted third parties when necessary to:
- Process payments
- Ship orders
- Operate essential website services
These parties are required to protect your information and use it only for the intended purpose.
6. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
- Enable essential site functionality
- Analyze traffic and usage patterns
- Improve user experience
You can disable cookies through your browser settings. Disabling cookies may affect certain site features.
7. Data Security
We take reasonable administrative and technical measures to protect your personal information from unauthorized access, loss, or misuse. However, no online transmission or storage method is 100% secure.
8. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill orders
- Meet legal or regulatory requirements
- Resolve disputes
Once data is no longer required, it is securely deleted or anonymized.
9. Your Rights
Depending on your location, you may have the right to:
- Request access to your personal data
- Request correction or deletion of your information
- Object to certain data processing practices
To exercise these rights, contact us using the details below.
10. Children’s Privacy
Fistivo does not knowingly collect personal information from individuals under the age of 13. If such data is identified, it will be removed promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will take effect immediately upon posting on this page.
12. Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Email: support@fistivo.com
Phone: +1 213 562 3595