Shipping Policy
Last updated: [01/15/2026]
1. Order Processing Time
All orders placed on Fistivo are processed within 1–2 business days after the order is confirmed.
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Processing does not include weekends or public holidays
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Orders placed outside business hours or on holidays will be processed on the next business day
Once processing is complete, your order will be prepared for shipment.
2. Shipping Method
Fistivo offers free standard shipping on all orders.
There are no additional shipping charges applied at checkout.
3. Estimated Delivery Time
After your order has been shipped, delivery typically takes 10–15 business days, depending on your location.
Please note:
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Delivery times are estimates, not guarantees
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Remote or rural areas may require additional delivery time
4. Order Tracking
When available, tracking information will be provided once your order has been shipped. Tracking updates may take time to appear after dispatch.
5. Shipping Delays
Delivery delays may occur due to circumstances beyond our control, including but not limited to:
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Customs clearance
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Weather conditions
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Carrier delays
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Peak shipping periods
Fistivo is not responsible for delays caused by third-party shipping providers.
6. Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping details at checkout.
If an order is delayed or returned due to incorrect or incomplete address information, additional delivery time may be required.
7. Lost or Missing Packages
If your order has not arrived within the estimated delivery timeframe, please contact our support team. We will assist in reviewing the shipment status and determining the next steps.
8. International Shipping
Shipping availability and delivery timelines may vary by destination. Any applicable customs duties or taxes are the responsibility of the customer.
9. Contact Information
For shipping-related questions or assistance, please contact us:
Email: support@fistivo.com
Phone: +1 213 562 3595